Dropbox Reviews

File Sharing

exclusively with Want2Host

Key features

3 TB (3,072 GB) of space
120 days of file recovery
256-bit AES and SSL/TLS encryption
Dropbox Paper admin tools
Enable two-factor authentication (2FA)
Office 365 integration
Live chat support

Great reasons to choose Dropbox

Want2Host users rate Dropbox 3.4 out of 5 – Very Good.

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 by MIT students Drew Houston and Arash Ferdowsi as a startup company, with initial funding from seed accelerator Y Combinator.

Dropbox Plans


1. Hosting

Standard
Advanced
Enterprise
$12.50
/ user / month, starting at 3 users
3 TB of space for secure storage with easy-to-use sharing and collaboration tools
$20
/ user / month, starting at 3 users
As much space as you need with sophisticated admin, audit, and integration features
Contact us
Customizable solutions with individualized support to help admins manage at scale
3 TB (3,072 GB) of space
⇰120 days of file recovery
256-bit AES and SSL/TLS encryption
⇰Smart Sync
Dropbox Paper admin tools
Office 365 integration
Admin console and audit log
Granular sharing permissions
User and company-managed groups
Remote device wipe
⇰Enable two-factor authentication (2FA)
Unlimited API access to security and productivity platform partners
25,000 API calls/month for data transport partners
Live chat support
⇰Everything in Standard
⇰As much space as needed
⇰Advanced admin controls
Dropbox Showcase
⇰Tiered admin roles
File event tracking
Advanced user management tools
Invite enforcement
Domain verification
Single sign on (SSO) integration
Device approvals
⇰Business hours phone support
⇰Everything in Advanced
Account Capture
Network control
Enterprise mobility management (EMM) support
Domain Insights
Advanced training for end users and admins
24/7 phone support


Dropbox Features


All Features


120 days of file recovery
256-bit AES and SSL/TLS encryption
Smart Sync
Dropbox Paper admin tools
Office 365 integration
Admin console and audit log
Granular sharing permissions
User and company-managed groups
Remote device wipe
Enable two-factor authentication (2FA)
Unlimited API access to security and productivity platform partners
25,000 API calls/month for data transport partners
Advanced admin controls
Dropbox Showcase
Tiered admin roles
File event tracking
Advanced user management tools
Invite enforcement
Domain verification
Single sign on (SSO) integration
Device approvals
Business hours phone support
Network control
Enterprise mobility management (EMM) support
Domain Insights
24/7 phone support
Live chat support

Dropbox Pros and Cons


PROS:

◈ Very fast sync
◈ MS Office Online Integration
◈ Dropbox Paper

CONS:

◈ Only up to 1TB
◈ Expensive
◈ Not zero knowledge
◈ No 24/7 support

Dropbox Support


We sent a test question to Dropbox to check email response time, and got a reply back in just over two business days.

That’s not fast, but that email was also sent from a Dropbox Basic account, which has an expected response window of 72 hours. Dropbox Plus and Professional subscribers are supposed to receive priority support, meaning a 24-hour window.

Dropbox support is only available Monday through Friday, however, so you’ll need to factor that into the equation.

Dropbox Professional subscribers also get access to Dropbox live chat support, also available Monday through Friday.

The lack of 24/7 support for all subscribers aside from Dropbox Enterprise users is disappointing.

Customer Reviews

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