POP3 (Post Office Protocol 3) and IMAP (Internet Message Access Protocol) are the two main protocols used by applications to send and receive email. HostPapa’s email services support both types of connection.

Should you decide you wish to change your email account from using a POP3 connection to an IMAP connection in Apple Mail, you can do so in a few simple steps.

1. Back up your mailboxes


Switching from a POP3 connection to IMAP can result in your existing email being deleted, so you should create a backup of your mailboxes to avoid losing anything important.

Open Apple Mail and select one or more mailboxes. From the top menu, select Mailbox > Export Mailbox.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

Choose a location for your backup or create a new folder, then click Choose. Mail exports your mailboxes as .mbox files.

2. Delete your POP account from your computer


With the backup completed, you can now delete the POP account in Apple Mail. You should also delete the account on other devices you use for email.

From the top menu, select Mail > Accounts. Select your account from the list that is presented and use the minus (-) button to delete it.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

3. Set up your IMAP account on your computer


The final step is to create a new email account on your computer using your IMAP server details. In the menu bar at the top of the screen, select Mail > Add account. 

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

A panel will open, asking you to choose a Mail account provider. Click the radio button next to Other Mail Account… then select Continue.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

In the next panel, Add a Mail account, enter your Name, Email Address and email account Password. Then, click Sign In. Apple Mail will attempt to automatically retrieve your email server details.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

If your server details are not automatically retrieved, you should enter them manually in the next panel. Locate your IMAP account details from your HostPapa Dashboard and enter them as follows:

1. Email Address: Your full email address.
2. User Name: Your email account user name.
3. Password: Your email account password.
4. Account Type: Use the dropdown menu to select IMAP.
5. Incoming Mail Server: For HostPapa Basic and Advanced IMAP accounts, use mail.papamail.net. For domain hosted services, check your email server details in cPanel > Email Accounts.
6. Outgoing Mail Server: For HostPapa Basic and Advanced IMAP accounts, use mail.papamail.net. For domain hosted services, check your email server details in cPanel > Email Accounts.

Once the details have been entered, click Sign In.

Advanced settings


If you are asked to confirm the port configuration, use the following details:

Incoming Port: 993
Outgoing Port: 465

You can view your port settings in Apple Mail by selecting Mail > Preferences from the Menu bar. Select your account from the sidebar of the panel that opens, then click the Server Settings tab. If you wish to change the preconfigured port settings, uncheck the Automatically manage connection settings option for both the Incoming Mail Server (IMAP) and Outgoing Mail Server (SMTP) sections. You can now edit the port configuration.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

4. Restore your mailbox


If you wish to restore the mailboxes and email you backed up earlier, choose File > Import Mailboxes from the menu bar.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

Select the email app you want to import messages from. In this example, we’ll select Apple Mail, then Continue.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

Navigate to your backup file and click Choose.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

The messages are imported into in a new mailbox called Import in the Mail sidebar. You can reorganize your email by dragging folders and messages from the Import mailbox, then deleting the Import mailbox.

Email, HostPapa Advanced Email, HostPapa Basic Email, IMAP Connections, POP Connections

If you notice any problems or if you need any help, please open a new support ticket from your Dashboard.

0 comments:

Post a comment

Facebook

Twitter

Popular Posts

Blog archive

Total Pageviews