Sharefile Reviews

File Sharing

exclusively with Want2Host

Key features

Custom Branding
Outlook & Gmail Plugins
Office 365 Co-Editing
E-Signature Integration Available
Encrypted Email
Advanced Automated Workflows
File Check-In, Check-Out

Great reasons to choose Sharefile

Want2Host users rate Sharefile 3.3 out of 5 – Very Good.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems.

Jesse Lipson, a self-taught programmer, built and launched ShareFile in November 2005 in Raleigh, North Carolina.

Sharefile Plans


1. Hosting

PERSONAL
TEAM
BUSINESS
VIRTUAL DATA ROOM
$16/month
All the essential tools to get your small shop started.
$60/month
Full file-sharing functionality and storage for your growing business.
$100/month
Comprehensive file-sharing for highly collaborative teams.
$295/month
Advanced security, sharing and control for sensitive data.
1 Employee Account
100GB Storage
⇰Custom Branding
5 Employee Accounts
($8 per additional account)
1TB Storage
⇰Custom Branding
Outlook & Gmail Plugins
Feedback & Approvals Workflows
⇰Office 365 Co-Editing
E-Signature Integration Available
5 Employee Accounts
($10 per additional account)
Unlimited Storage
⇰Custom Branding
Outlook & Gmail Plugins
Feedback & Approvals Workflows
⇰Office 365 Co-Editing
E-Signature Integration Available
Encrypted Email
Advanced Automated Workflows
File Check-In, Check-Out
5 Employee Accounts
5GB Storage
Custom Branding
⇰Office 365 Co-Editing
E-Signature Integration Available
Encrypted Email
Full-Text Search
Dynamic Watermarking
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Sharefile Features


All Features


Custom Branding
Mobile Apps
Sync
FTP
Technical support – via phone and email
Enable unlimited client users 
Office 365 Co-Editing
Edit documents on mobile device
Electronic Signatures & Payments Processing
Full Text Search  
Request list of files provided by client
File versioning
Virtual Print Driver
Folder Invitations
Activity logs and reports 
Store, backup and share files securely online 
User management tool 
Two-step Verification 
Device Security
Active Directory & Single Sign On (SSO) 
Encrypted Email 
Archiving 
Dynamic Watermarking
Virtual Print Driver Integration Across Apps and Desktops 
Email Plugins (Outlook and Gmail)
Feedback & Approvals Workflows
File drop
File check-In/check-out 

Sharefile Pros and Cons


PROS:

◈ Prodcut and services are Top Grade 1. Great Scale 2. Easy Deployment 3. Good Support
◈ The ease of creating a link for someone to download files or documents, that otherwise could not receive attachments.
◈ We use this product to help our clients bring in documents to us safely. It has been a great tool for us and them to know our client's info is secure.
◈I have a professional business and so I like the clean, professional look of this service. It reflects well on my practice and appears more legitimate than something like Google Drive.

CONS:

◈ I have no cons for this software. It has been a true game changer for us. It saves us time and headaches.
◈ A less complex downloading screen, some customers did not understand the link and thought they had to sign up to download the files.
◈ The licensing scheme can be a bit tricky and requires some thought on how your going to use it because you can easily exceed your costs.
◈ It seems to generate a new link every time you ask to share a link on the same folder. This can get confusing if too many people are working on one particular folder.

Sharefile Support


To get help directly from ShareFile technical support, you can submit a ticket or give them a call.

Ticket response time is slow for SMBs and there’s no option to upgrade to premium customer service like there for enterprise accounts. According to ShareFile, responses typically come between 24 and 72 hours but can take longer if the queue is backed up.

If you need immediate help, you can give ShareFile a call. During a test call, we were able to get in contact with someone within fifteen minutes. We’d have liked to see a callback option instead like that offered by Box so we didn’t have to wait on hold at all.

Live chat is available too, but only during U.S. business hours and only for sales inquiries.

Customer Reviews

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